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Upgrade Your Home to Smart Living Today!
SILVER
SILVER
$59/Monthly
24/7/365 including Holidays!
Reactive remote system support via phone, email and chat
On-site service hours Monday to Friday, 8am-4pm
Priority scheduling within 3-days
Same day remote response time
Internet and cable TV equipment troubleshooting
Streaming support
Parental controls
Transferable
GOLD
GOLD
$129/Monthly
24/7/365 including Holidays!
Dedicated support team and phone access
Proactive remote system monitoring, reboots and updates
Reactive remote system support via phone, email and chat
On-site service hours Monday to Friday, 7am-4pm
Priority scheduling within 2-days
3-hour remote response time
Annual site visit for system health checks and maintenance • Password management
Power management for surges and brown-outs
Internet and cable TV equipment troubleshooting
System calibration after ISP updates
Recorded surveillance video footage retrieval
Annual WiFi network scan
Streaming support
Parental controls
Transferable
DIAMOND
DIAMOND
Price On Request
24/7/365 including Holidays!
Dedicated support team and phone access
Proactive remote system monitoring, reboots and updates
Reactive remote system support via phone, email and chat
On-site service hours Monday to Friday, 8am-5pm
Priority scheduling within 1-day
1-hour remote response time
Monthly site visits for system health checks and maintenance
Complimentary equipment removal, repair, re-installation, loaners*
Elite member manufacturer product promotions
Lighting and shade scene reprogramming
Password management
Power management for surges and brown-outs
Internet and cable TV equipment troubleshooting
System calibration after ISP updates
ISP Concierge
Recorded surveillance video footage retrieval
Annual WiFi network scan
Streaming support
Parental controls
Transferable
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